1. Home
  2. FAQ
Frequently Asked Questions

ni77 FAQ —
All your questions answered here

From login to withdrawal — ni77 Every question that comes to mind while using the platform — you'll find detailed answers right here on this FAQ page. Clear, simple, and straightforward.

60+ FAQ
Fully in Bengali
24/7 Updates
Live Chat Support
Topic-Based Support

What would you like to know about?

Browse the categories below to find your topic and get answers quickly.

Account & Login

Find answers to all your questions about registration, login, password changes, account verification, and security in this section.

Deposits & Withdrawals

How to deposit via Mobile Banking, Nagad, and Rocket, withdrawal timeframes, minimum amounts, and how to resolve payment issues.

Bonuses & Promotions

All your questions about the welcome bonus, daily bonus, reload offers, cashback, and referral program — answered here.

Games & Platform

Questions about rules, game loading issues, and strategies for slots, fish games, Live Casino, and Sports Betting.

VIP & Points

Learn all about VIP level upgrades, earning points, VIP benefits, and exclusive offers.

App & Devices

A guide to downloading, installing, and updating the Android and iOS apps, plus instructions for using ni77 across different devices.

Can't find what you're looking for? All categories are listed below. If you need help Via live chat Contact us.
Account & Login

ni77- To register, you will need:
  • An active Bangladeshi mobile number
  • A strong password (at least 8 characters)
  • You must be 18 years of age or older
An email address is optional, but providing one makes account recovery easier. Registration is completely free and only takes a few minutes.

On the login page, click "Forgot Password?" An OTP will be sent to your registered mobile number. Use that OTP to set a new password. The whole process takes 3 to 5 minutes. If you run into any issues, reach out to our live chat support.

No. ni77- Per our policy, each person is allowed only one account. Attempting to open multiple accounts using the same mobile number, device, or bank account may result in all accounts being suspended and any funds forfeited.

Mobile verification is generally enough to play games. However, identity verification (KYC) may be required for large withdrawals. This is done entirely for your security and to protect your funds. KYC is completed simply by uploading a photo of your National ID or passport.
Deposits & Withdrawals

ni77- currently supports the following deposit methods:
  • Mobile Banking — The Most Popular & Fastest Method
  • Nagad — Instant Processing
  • Rocket — Dutch-Bangla Bank Mobile Service
  • Online Bank Transfer — For Large Amounts
Minimum deposit starts at just BDT 500. Most deposits are credited to your account within 5 minutes.

Standard withdrawals are processed within 15 minutes to 1 hour. VIP members enjoy even faster processing. Bank transfers may take slightly longer (1–2 business days). Withdrawals made after 11 PM are processed the following morning.

Wait 10–15 minutes first. If it still hasn't arrived:
  • Refresh your browser
  • Keep a screenshot of the transaction
  • Contact us on live chat with your transaction ID
Our team resolves issues within 30 minutes.

Minimum withdrawal for standard members BDT 500 and a daily maximum of BDT 50,000. VIP members enjoy significantly higher limits. For more details VIP Page see details.
Bonuses & Promotions

ni77- offers a special bonus on your first deposit after registration Welcome Bonus Available. Also includes:
  • Registration Bonus (Terms & Conditions Apply)
  • First Deposit Match Bonus
  • Free Spins Offer
To receive your bonus, make your first deposit within 24 hours of registration.

Wagering Requirement means you must place a certain amount in bets before you can withdraw bonus funds. For example, a BDT 1,000 bonus with a 20x wagering requirement means you need to wager a total of BDT 20,000 before withdrawing. Requirements vary by bonus — full details are provided at the time of the offer.

A daily bonus is automatically credited each time you log in to your account. Log in for 7 consecutive days to unlock a special weekly reward. The bonus amount depends on your account level and activity.
Games & Platform

ni77- features a massive game collection:
  • Slot Games — Slots with Thousands of Themes
  • Fish Games — Popular Fish Shooting Games
  • Live Casino — Play Live Games with Real Dealers
  • Sports Betting — Cricket, Football & Much More
  • Game Platform — Games from Partner Providers

Try the following solutions:
  • Clear your browser cache and cookies
  • Refresh the page or restart your browser
  • Check your internet connection
  • Try using a different browser (Chrome or Firefox)
  • If your device hasn't been cleared ni77 App Use
If the issue persists, let us know via live chat.

Yes, ni77- offers in-play and live betting. Place bets on real-time odds while the match is in progress. Live betting is available across cricket, football, tennis, badminton, and more. For details Sports Page see details.
VIP & Points

ni77 VIP members receive:
  • Faster withdrawal processing
  • Higher daily withdrawal limits
  • Special Birthday Bonus & Gifts
  • Dedicated Account Manager
  • Access to exclusive events and tournaments
  • Higher cashback rates
To learn more VIP Page Visit us.

A portion of every bet is converted into VIP points. The more you play, the more points you earn. Points can be redeemed for bonus cash, free spins, or special rewards. Slots and fish games offer a higher points-earning rate.

Extended inactivity may trigger a VIP level review. Levels are typically reviewed once every 3 months. Playing regularly and maintaining the required points will keep your level intact automatically. For full terms and conditions VIP Page see details.
App & Devices

ni77 The app can be downloaded directly from our website. App page Go there to download the Android APK. iOS users can open the site in Safari and tap "Add to Home Screen" to use it just like an app. It is not available directly on Google Play or the App Store.

To install third-party apps on Android, you need to enable "Unknown Sources":
  • Go to Settings → Security → Unknown Sources and toggle it on
  • Or go to Settings → Apps → Special App Access → Install Unknown Apps
Then tap the APK file to install it. Once installed, it's good practice to turn "Unknown Sources" back off.

ni77 Using the app means faster game loading, push notifications, and a smoother overall experience. That said, all features are also available on the browser. On lower-end devices, browser mode may actually perform better. If you play regularly, the app is the more convenient option.

If you can't find the answer to your question here, please reach out to our 24/7 Live Chat Support- Contact us. Get support in Bengali and have your issue resolved quickly.

Quick Links
Security Information

Ni77 uses SSL encryption. Your personal information and funds are fully protected.

Never share your password with anyone. ni77 will never ask for your password over the phone.

Support Contact

Whatever the issue, we're always here for you. 24 hours a day, 7 days a week.

Today's Offers

Register now and on your first deposit Special Welcome Bonus Grab it now. Limited-time offer.

Register Now
Still have questions?

Stay with us for answers to all your questions

ni77- Our 24/7 support team is always ready to help. Chat with us in Bengali via Live Chat and get your issue resolved fast. Or open an account right now and start playing.

Register for Free Log In Deposit
SSL Secured 24/7 Support Support in Bengali 18+ Only
বাংলা